• Have a question? Contact us now Whatsapp
  • For Klang Valley guests who need a foam box, may add-on during check out | 有需要保丽龙箱子的客人,可以在结账时加购
  • CNY Holiday: From 9 Feb to 18 Feb 2024, resume work on 19 Feb 2024. Have inquiries?

Shipment processing time
All the orders are processed within 2-5 days. Once the order is confirmed, our customer service will contact you via Whatsapp / Facebook messenger / Call to confirm the delivery date. 

Malaysia - Shipping fee & Coverage
1. Shipping fee: RM 10; Free delivery for order above RM 180.00 
Zone A - Klang Valley (Except selected area in Selangor)
Segambut, Kepong, Bandar Menjalara, Desa Park City, Mont Kiara, Bangsar, Damansara Height, Bangsar, TTDI, Bandar Sri Damansara, Damansara Perdana, Mutiara Damansara, Bandar Utama, Kuala Lumpur, Petaling Jaya, Subang Jaya, Shah Alam (Include Setia Alam, Denai Alam, Elmina), Klang, Kota Kemuning, Telok Panglima Garang, Bandar Saujana Putra, Puchong, Seri Kembangan, Kajang, Cheras, Ampang, Batu Caves, Sungai Buloh.
** For selected area in Selangor, please refer to Zone C.

2. Shipping fee: RM 30; Free delivery for order above RM 400.00
Zone C - Selected area in Selangor (Tanjung Sepat, Banting, Kuala Selangor, Rawang, Cyberjaya, Putrajaya, Semenyih, Sungai Pelek, Sepang, Bangi)

3. Shipping fee: RM 30; Free delivery for order above RM 400.00
Zone D - West Malaysia (Johor, Kelantan, Negeri Sembilan, Perak, Penang, Kedah, Melaka, Pahang, Perlis, Terengganu)

Singapore (Frozen Seafood only)
Shipping fee: RM 90
Please contact our customer service to confirm the delivery date.
Phone: +6017-7915965
Working hours: 9am-6pm (Mon - Fri) & 9am - 1pm (Sat)

Self Collection
Monday - Saturday (Public Holiday Closed)
Self Collection Hour: 11am - 5pm (Mon - Fri) & 10am - 1pm (Sat)

Please note:
1. In the event of delivery failure due to the customer’s unavailability, 2nd attempt delivery will be made on the next delivery date scheduled for the week.
2. Deliveries to Zone A & Zone B will be handled by Public Fishery's team; Deliveries to Zone C & Zone D & Singapore will be using 3rd party cold chain logistic company.
3. Public Fishery reserves the right to amend this policy at any time without prior notice.

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